The Warranty Manager leads all warranty recovery for a Class 8 bulk tank fleet, ensuring strong asset performance, efficient claims, and effective vendor management while partnering across teams to reduce costs and improve reliability.

• Lead all warranty recovery for power units, trailers, and major components. • Build warranty processes for shops and ensure accurate documentation and claim tracking. • Train maintenance teams to identify and document warranty‑eligible repairs. • Oversee timely claim submission, diagnostics, and recovery. • Manage OEM recalls, service bulletins, and related repair reimbursements. • Resolve claim disputes with OEMs, dealers, and suppliers. • Analyze failure trends to support asset specs and supplier performance. • Drive improvements that reduce cycle times and parts costs. • Partner with Finance to track recoveries and report financial impact.

Education & Experience

• 3+ years in warranty recovery, fleet procurement, or maintenance operations in commercial trucking.

• Strong technical knowledge of heavy‑duty systems, diagnostics, and OEM warranty programs.

• Proven success in high‑value warranty recovery in multi‑shop fleet environments.

• Experience with fleet/enterprise systems such as TMW, SAP, Oracle, or Decisiv.

• Skilled in negotiation, vendor management, and analytical reporting.

Preferred

• Knowledge of DOT/FMCSA Part 396, EPA emissions standards, and telematics platforms.

Work Environment

• Hybrid role with 15–25% travel to vendors, OEMs, and maintenance terminals.

• Regular time in shop environments working directly with technicians.

Physical Requirements

• Mix of office and shop‑floor activity.

• Ability to lift up to 40 lbs as needed.

• Frequent walking; occasional bending, kneeling, or reaching during inspections.

• Adequate hearing and vision to assess equipment.