I. TITLE OF POSITION: Clinical Assistant

II. NATURE OF POSITION: This is a safety sensitive position. The Clinical Assistant is a member of the interdisciplinary medical team of the health center. The Clinical Assistant screens and refers phone calls, communicates, and interacts with patients, provides clerical and staff support to the unit and is a liaison between the front desk staff and with the nurses in the provision of care. The Clinical Assistant acts as a liaison between all personnel, patients, and between GSP Health and other facilities. Assumes responsibility for telephone and document management.

III. QUALIFICATIONS:

A. High School graduate

B. On-the-job training, previous experience preferred.

C. Basic typing and computer skills and prior telephone experience.

D. Ability to communicate clearly.

E. Ability to work on more than one task at a time and flow from one task to another smoothly.

F. Ability to work through frequent interruptions and adaptable to change.

IV. SALARY GRADE AND CLASSIFICATION: Non-exempt

RESPONSIBLE TO: Clinic Lead

V. SPECIFIC FUNCTIONS:

A. Getting patients ready for providers – rooming, creating orders, performing tasks as designated by the provider, updating med. list, input new meds.

B. Obtains routine temperature, pulse, respiration, height, and weight as well as blood pressure readings at first encounter. Screens clients for visual acuity using Snellen method.

C. Performs adequate documentation for the provider.

D. Assists with clinic procedures.

E. Responsible for performing visit prep for all patients, participating in care team huddles, and checking out patients, and scheduling follow-up visits.

F. Assists providers during clinical visits by giving them 30-second reports in between patients,

G. Maintains a current CPR card, and participates in education training offered at GSP Health, including online training courses.

H. Exhibits a positive attitude and a commitment to the basic mission of the organization.

I. Assumes responsibility for entering telephone encounters.

J. Responsible for managing incoming and outgoing documents. Attaching documents, assigning appropriately, and faxing.

K. Upholds and abides by patient confidentiality policies and procedures.

L. Assists providers and staff in requesting patient records.

M. Performs other duties incidental to the work described herein or as assigned by the Clinical Lead