Summary/Objective: The Assistant Manager supervises the work of employees within the specific store he or she manages. This position is responsible for the overall efficient and effective operation of the store he or she manages. Most important is the establishment and maintenance of customer satisfaction and service, including but not limited to responding to customer requests, questions and complaints.
Reports To: Store Director
Essential Functions: • Responsible for supervising all store employees • Working and communication with all levels of customers, management and employees • Planning, coordinating and implementing all company procedures and policies including but not limited to administrating checker-plu tests, department scanning and maintenance, routine and scheduled cleaning departmental sections as well as any other areas of the store needing maintenance • Follow and administer all state and federal regulations regarding retail operations & ensuring compliance with all Heath Code Regulations • Basic knowledge of cleaning products and MSDS requirements, and lockout tagout procedures • Safeguard and monitor all store assets, ensuring policies and procedures are implemented and followed for assets control • Maintain keys to the store • Knowledge of proper bookkeeping practices and procedures • Make sure the stores is clean, orderly, properly stocked, priced, tagged, and rotated • Assist with unloading merchandise from trucks • Receiving merchandise, assuring correct count and proper charges • Prepares and maintains store staffing to meet acceptable production requirements • Procures and merchandise of goods for sale to customers • Assist with checking, sacking, or carryout as needed • Walk-Out with Department Managers or Department Supervisors Daily • Assumes the responsibilities of the Store Manager in his or her absence
Competencies: • Basic oral and written communication skills • Basic math skills • Independent problem solving skills • Ability to work quickly, accurately and independently in an efficient manner • Willing to relocate • Knowledge of all equipment in the dairy department, including pallet jack, box knives, order machines, box bailer (all to be used by employees 18 years of age or older with proper training), calculators, adding machines, service carts, telephone and FM unit. • Leadership Skills - Creating a positive atmosphere for all employees and customers
Supervisory Responsibility Assistant Manager is responsible for all employees of the store. This position manages the hiring, corrective counseling and discipline of employees, directs employee workload, guides, and trains and coaches employee's performance on a daily basis. This position requires implementation, compliance, monitoring and enforcement of all Policies & Procedures, written or implied for all employees equally.
Work Environment Retail environment. Routinely opens and closes the store. May work multiple shifts and varied shifts. This position requires working weekends and holidays. Minimum work week of 5 days or 45 hours.
Physical Demands • This position requires long hours of standing and walking • Use of repetitive motion such as grasping and fine manipulation • Must be able to keep head and neck in static position, recommend frequent flexing and rotation exercises • Position requires frequent bending and push/pull • Requires occasional squatting, climbing, reaching above shoulder, kneeling, crouching • Must be able to carry and lift up to 24 pounds, may lift up to 110 pounds
Required Education and Experience: High school or equivalent
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with our without notice.