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Guest Service Attendant

Stride Bank Center

Stride Bank Center

Enid, OK, USA
Posted on Friday, October 1, 2021

Guest Service Attendant

ntity: Spectra Venue Management – Stride Bank Center

Reports To: Security Supervisor; Event Manager

Status: Part-Time; Hourly


  • Provide excellent customer service assistance to internal and external clients
  • Greet guests and collect tickets as they enter the building or section assigned
  • Usher guests to their seats and provide directional assistance throughout facility
  • Report any unsafe equipment or situations to supervisory staff immediately
  • Perform crowd control management functions
  • Monitor emergency exits and assist guests with special needs
  • Work various assignments inside building
  • Hand out materials to guests as needed for events
  • Follow directions for all event procedures and safety standards
  • May work in positions as needed including; usher, ticket taker, suite staff and door guards
  • Perform all other duties as assigned by your supervisor



  • High school diploma, GED or equivalent preferred
  • Must have a demonstrated ability to function in a fast paced, high-pressure environment
  • Exceptional Customer Service skills – outgoing and friendly personality required
  • Ability to communicate clearly and concisely in the English language
  • Possess superior interpersonal and communication skills
  • Ability to work both independently and as part of team, remaining flexible in role
  • Must have the ability to work flexible schedule including long hours, nights, weekends and holidays
  • Criminal background check required