The Legal Operations Specialist I is responsible for reading and understanding various types of legal directives (i.e., subpoenas, summons, levies, garnishments, search warrants, etc.) and correspondence from various parties, and gathering the required information, all while adhering to policies, procedures, laws, and regulatory guidelines. This position will assist with ensuring established legal operations and processes are designed to mitigate the Bank’s risk exposure.

PRINCIPLE DUTIES AND RESPONSIBILITIES

1. Assists with the Bank’s legal operations by performing reviews on all routine legal documents (i.e. subpoenas, summons, levies, garnishments, search warrants, and other court orders) served on the Bank or its customers, primarily focused on researching and processing garnishments and levies.
2. Performs processing of routine subpoena documentation and provides timely response and closing letters, including detailed enclosure pages and certificates of authenticity.
3. Completes proper research and documentation for garnishments and levies, while providing prompt formal responses.
4. Serves as liaison between the Bank and the party who issued the legal directive, which may include county, state, and federal agencies, and private plaintiff’s and/or their attorneys, in order to properly respond to all received legal directives and ensure proper completion.
5. Collects, tracks, logs, and responds to incoming legal directives.
6. Escalates complex issues that require managerial and/or in house counsel intervention or involve other process areas.
7. Assists and provides support to others in the department during high volume monitoring periods or absences.
8. Performs other duties as assigned.

EDUCATION AND/OR EXPERIENCE

• High School Diploma, or equivalent, required.
• 1-3 years’ related experience, preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to organize and prioritize work and to meet deadlines.
• Research and document review.
• Proven analytical and problem-solving skills.
• Ability to proactively identify potential concerns and follow-up to resolve issues.